CCM · Industry and consumer goods
From order to campaign. Every communication, measurable.
Manufacturers, distributors and consumer brands entrust us with their transactional communications and direct marketing: personalised composition, multichannel delivery and measurable results, campaign after campaign.
What is at stake
Invoices to customers and distributors, order confirmations, delivery notices, promotions and loyalty programmes: different communications that usually live in different tools. Unifying them on one platform cuts cost per dispatch and turns every campaign into data.
What we solve
- Transactional communications at scale: invoices, delivery notes, confirmations and notices
- Multichannel direct marketing: email, SMS, RCS, WhatsApp, push and postal mail
- Industrial printing and finishing for mailings and promotional material
- Per-recipient segmentation and personalisation from your own data
- Automatic fallback between channels to maximise effective delivery
- Open and delivery statistics per campaign in the user console
- Batch and online integration with your ERP and CRM
- Paper with FSC and PEFC chain of custody for your sustainability commitments
One platform, every channel
The same platform that composes over a billion documents a year for banking, energy and telecommunications runs your campaigns: Quadient-based composition, end-to-end tracking with SIGPRO and our own industrial production when the campaign calls for paper.
Full platform at CCM platform · Industrial production at Billing.